Privacy Policy

1. General

• The Yossi Bitton website, whose address is: www.yossibittonart.com (hereinafter: “the website”) is a website, which serves as an online store for the sale of products and services to customers in Israel.

• The owner and operator of the website is “Yossi Bitton” a licensed dealer H.P. ????? (hereinafter: “the business”).

• “Action on the website” – is any order or purchase of other products and/or services offered on the website as they are offered (hereinafter: “Action”).

• These regulations regulate the manner of conduct and relations between the business and any person or other qualified legal entity, who uses the company’s website (hereinafter: “the user”), including for the purpose of purchasing products advertised on it.

• The user is required to read these regulations in full and carefully. Browsing and/or any action on the website constitutes the user’s agreement to accept and act according to the regulations without reservation. If you do not agree to the conditions of the regulations, you are required not to make any use of the site.

• The business reserves the right to change the regulations from time to time, at its sole discretion, without the need to give notice and/or advance notice, therefore the user is advised to review the terms from time to time.

• The terms of the contract between the business and the user are in accordance with the regulations, at the time of the user’s use of the site. In the event that there is a contradiction between the regulations and any publications of the business, the regulations will prevail over any other provision.

• The regulations are worded in the masculine language for convenience, but are addressed and aimed at both women and men.

2. Terms of use

• In order to carry out operations on the site, including purchases, the user must comply with the cumulative conditions detailed below:

• The user is an adult over the age of 18, qualified to perform legal actions.

• The user has a valid credit card, legally issued by one of the credit card companies also active in Israel.

• The user undertakes not to make any use of the business website that is not authorized by the business, including changes to the website files, uploading any content, viruses, malware or any other software that may harm the website or other users.

3. The manner and conditions of sale on the business website

• To place an order for a product or service, you must first select the product or service and enter a quantity. Next, type in the required details, such as name, address, email address, phone number and credit card number.

• Making a purchase on the website requires verifying the credit card details through the clearing company. After receiving approval from the credit company and performing the CHECK OUT operation by the user, an appropriate notification will be given that the operation has been approved. Confirmation of placing the order will be sent to the user by e-mail.

• The user will be charged for the cost of the product or service purchased by him, will be made through the credit card, after the operation has been performed.

• An order and purchase operation will be considered as completed, only after the verification of the credit information and the approval of the payment by the user and the credit company. In the aforementioned case, the delivery dates will be calculated only from the date of approval of the transaction by the credit card company. As long as no final approval has been received from the credit company, the transaction will be canceled and the business will not be obligated to keep the product in stock for the user.

• Approval of the purchase operation and the business’s commitment to supply are conditional on the product being available in the business’s warehouse inventory at the requested delivery date and/or at the time of the order. It will be clarified that even if it is not specified, that the product is not in stock and the product was not downloaded from the website until the time of placing the order, the business will not be obligated to sell the product, and the user will not have any claim and/or claim in this regard for any type of damage, whether direct damage or indirect damage caused to the user and/or third party.

• To the extent that incorrect details were provided when placing the order, the business will not be able to guarantee the completion of the transaction or the delivery of the products to the user. In the event that the products are returned to the business due to incorrect details entered by the user, the user will be charged for shipping and handling fees.

• In the event that the transaction was not approved by the credit companies, the user will receive an appropriate notification. In such a case, as much as he is interested in completing the purchase, the user will be required to contact the business by phone in order to arrange the approval of the credit companies to carry out the transaction.

• The business reserves the right to prevent access to sales and/or to cancel the participation of surfers whose behavior is inappropriate or not according to the rules of participation, or who try to damage the proper management of sales on the site.

• The business may update the prices of the products on the website and the shipping rates from time to time and without the need for prior notice. The valid price in relation to the order placed is the price that was published when the order process was completed (after completing the credit card details confirmation). To the extent that the product price or shipping cost has been updated prior to completing the order process, the website user will be charged according to the updated prices.

• The business may offer promotions, benefits and discounts on the website, stop them, change them and replace them, without having to give any advance notice about it.

4. Delivery, transport and delivery dates

•  The business does not undertake to keep stock of all the products advertised on the website and the user will not have any claim in this regard, as long as a product purchased on the website is not in stock. The business will notify the user within 3 business days that the product is out of stock. In this case, the business will notify the user of the cancellation of the sale, or alternatively offer him an alternative product if possible.

•  The business will arrange for the delivery of any product purchased by the user on the website to the address registered in Israel. The business will work to provide the products or services in accordance with the delivery conditions stated on the operation page of the products or services. The business undertakes to supply only a product that has been paid for in full using a payment method as specified above.

• The business will not be responsible for a delay in delivery and/or non-delivery caused by an act or omission and/or any other reason related to the shipping company and/or any third party and/or force majeure and/or events beyond the control of the business, including acts of war, Weather hazards, computer or electrical malfunctions, strikes, shutdowns and the like.

•  The purchased product will be delivered via a shipping company within 10 business days from the date of the order or by self-collection from the business offices, depending on the user’s choice.

•  The delivery date of the products/services detailed on the action page is on working days – Sunday to Thursday, excluding Fridays, Saturdays, holiday eves and holidays. The business does its best to advance the delivery date and/or adapt to the user’s needs, subject to the transport companies’ policy.

•  Self-collection – the business will work as much as possible to allow the user to collect the product through self-collection from the company’s warehouses at no cost at the address that will be published according to the purchased product. In the case of self-collection, the user must have an ID card and a credit card to prove his identity, the responsibility for the product will apply to the user from the moment he receives the product.

• 5. Cancellation policy

•  The user may cancel the transaction in accordance with the provisions of the Consumer Protection Law, 1981 (hereinafter: “Consumer Protection Law”), please note that all products sold on the site are products that are customized for the consumer and therefore, according to the law, it is not possible to return a product that is made especially for The consumer according to measurements or special requirements.

•  If a user wishes to cancel a transaction/sale, he must notify the customer service hotline at 

il + 972587085325

uk+ 442038076450

u.s.+ 15162310119

or by e-mail [email protected]

Cancellation of the transaction/sale will be subject to the Consumer Protection Law and the returns and cancellations policy of the business, which will change from time to time.

•  Cancellation of the deal/sale will be done according to the following conditions: A deal/sale can be canceled if the order has not been sent for framing and printing. In case of cancellation of a transaction, the user will be charged 5% of the transaction price or 100 NIS, whichever is lower, in accordance with the provisions of the Consumer Protection Law and the returns and cancellations policy of the business, which will change from time to time.
In the event of a defect in the product, the user must notify the customer service center no later than 24 hours after receiving the product by the shipping company or by self-pickup.

6. Cancellation of a transaction at the initiative of the business and termination of website activity

•  In any case where, due to “force majeure”, computer malfunctions, malfunctions in the electrical network, website sabotage, military action, strike or shutdown, the business is prevented from managing the website, delivering the products or meeting any of its other obligations, the business may cancel the contract with the user.

•  If after the end of a sale it is discovered that the product and/or service is out of stock, the business will be entitled to cancel the sale or offer the user an alternative product of equivalent value. If a sale is canceled as mentioned, the business will not be responsible and will not bear any damage whether direct or indirect to the user or to a third party.

•  If there is an error in printing, in the description of the product and/or service, in its price, in the terms of payment, in the image of the product/service or in any other printing material, or in receiving the data from the user submitting the offer, the business will be entitled to cancel the specific purchase and entitle the user to a full refund.

7. Intellectual property and prohibited uses on the site

• The intellectual property rights on the business website, including the patents, copyrights, models, methods and trade secrets, are the property of the business only. These rights apply, among other things, to the website’s graphic design, the images that appear on it, its databases (including product lists, product descriptions, etc.), the website’s computer code, its web address and any other detail related to its operation.

•  Do not copy, reproduce, distribute, sell, market and translate any information from the site (including trademarks, images, texts and computer code) without obtaining the express permission of the business in advance in writing.

•  Do not allow computer applications on the site, for the purpose of searching, scanning, copying or automatic retrieval of the site content. Do not display content or part of the content of this website on other websites.

•  Do not harm or violate any right of another user of the website, including the right to privacy and/or collect personal information about the users of the website without their express written consent, including by automatic means.

8. Maintaining data confidentiality and user privacy

•  As part of the purchase of the products on the business website, the user must provide personal details required for the purpose of making the purchase. Unless otherwise stated, the business does not transfer the user’s personal information to third parties, except for the purposes of approval and purchase of products on the website and except in cases where there is a legal obligation or a judicial order.

•  The business uses the PCI system for clearing credit cards. For reasons of information security and protection of the user’s privacy, the data of the user’s payment method will not be kept in the website management database and will be used only for the purpose of completing the order of the selected product.

•  The business takes the necessary measures for maintaining the user’s information on the company’s website and securing the information stored on the website. Nevertheless, the business cannot completely prevent information leakage, including as a result of force majeure or a malicious intrusion into the business computers. Therefore, the user agrees that the business will be exempt from liability towards him, for any breach of privacy and/or leakage of his private information and/or other damage that he may incur in such cases, as long as the business shows that it acted reasonably to protect the data that the user provided on the business website.

•  It is clarified that the business collects information about the users of the website, through the use of cookies, in order for it to be used by the business for various advertising offers, on behalf of the company. The user’s details are kept in the company’s database, but they will not be used, except for the purposes of sending the company’s publications to the user, or according to the provisions of any law.

9. Limitation of liability and additional conditions

•  The business will not be held responsible for any damage caused to the user, as a result of using the site and/or as a result of a malfunction on the site or the cessation of the operation of the site for any reason, among others, due to a malfunction in the electrical network, computer malfunctions (including malfunctions caused maliciously) and other malfunctions caused by force majeure or Malicious action of any third party, for which it will not be possible to purchase or complete the purchase of products on the site. In such a case, the business will be entitled to notify the user of the cancellation of the purchase and cancel his charge for the purchase.

•  The user hereby declares and undertakes that he is solely and fully responsible for any use he makes of the site, including use of the site’s content and/or use of the service therein, and that he knows that the business is not responsible, either directly or indirectly, for any damage and/or loss and/or loss that will be caused to the user as a result of the use he makes of the aforementioned website.

•  The business will not be held responsible for illegal and/or malicious activity carried out on the site, by a user not related to the business.

•  The business does its best to ensure that the information displayed on the website is the most complete and accurate information, but it will be clarified that it may contain, in good faith, inaccuracies or errors for which the business will not bear any responsibility arising from or related to them.

•  The business and/or the management of the website and/or anyone on their behalf will not be responsible for any direct, indirect, consequential or special damage caused to the user and/or to a third party, as a result of use or purchase through the website – whatever the cause of the claim – including loss of income and/or or the prevention of profit caused for any reason, in which case the business reserves the right to cancel the specific order and entitle the user.

•  A pen error was made in the product description, this will not bind the business and/or the website management.

•  In any case, the business will not bear any responsibility towards the user, which exceeds the value of the purchased product, as well as any damage that is not direct and/or consequential damage.

•  The interpretation and enforcement of these regulations and/or any action or conflict arising from it, will be done in accordance with the laws of the State of Israel, and will be clarified, if necessary, in the competent court in the Tel Aviv district only.

•  The business’s computer records regarding the operations carried out through the site will be evidence of the correctness of the operations.

•  This regulation constitutes an agreement between the user and the business, and replaces any other agreement between them. The user undertakes to act according to these regulations only.